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    Terms of Service

    Last updated: 7/31/2026

    1. Who we are

    StratusPOS is a service operated by Stratus Business Systems ("we", "us", "our"). By creating an account or using StratusPOS you agree to these Terms of Service.

    2. Acceptance

    By continued use of the service you accept these terms. If you are using StratusPOS on behalf of an organization, you represent that you have authority to bind that organization.

    3. The service

    StratusPOS is a multi-tenant point-of-sale and business management platform for retail shops, including inventory, sales, purchases, expenses, accounting, and reporting features.

    4. Acceptable use

    You must not misuse the service. You agree not to: (a) use it unlawfully or fraudulently; (b) send spam or infringe intellectual property; (c) interfere with security, including probing, scanning, scraping, or distributing malware; (d) reverse engineer, resell, or circumvent technical limits.

    5. Account credentials

    You must keep your credentials confidential and are responsible for activity under your account. You agree to provide accurate information and keep it updated.

    6. Intellectual property

    Stratus Business Systems retains all rights, title, and interest in the service, including software, documentation, and branding. You receive a limited, non-exclusive, non-transferable right to use the service within your selected plan.

    7. User content

    You retain ownership of data you upload. You grant us a limited license to host and process such content solely to provide the service to you.

    8. Payments and subscriptions

    Subscription fees, billing frequency, taxes, and renewal terms are presented at checkout. Payments are processed by our payment provider, Paystack. By purchasing a subscription you also agree to Paystack's terms applicable to the transaction. Subscriptions renew automatically until cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

    9. Refunds

    See our Refund Policy.

    10. Service level

    We work to keep StratusPOS available and reliable but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.

    11. Suspension and termination

    We may suspend or terminate access for: material breach of these terms, non-payment, security or fraud risk, or repeated/serious policy violations. On termination you may export your data within 30 days, after which it may be deleted.

    12. Liability

    To the maximum extent permitted by law, our aggregate liability is capped at the fees you paid in the 12 months preceding the claim. We exclude liability for indirect, consequential, or special damages including loss of profits, data, or goodwill. Nothing limits liability for fraud, death, or personal injury where prohibited by law.

    13. Indemnity

    You indemnify Stratus Business Systems against claims arising from your content, unlawful use, or breach of these terms.

    14. Changes

    We may update these terms; material changes will be notified by email or in-product. Continued use after changes constitutes acceptance.

    15. Governing law

    These terms are governed by the laws of Kenya. Disputes will be resolved in the courts of Nairobi, Kenya.

    16. Contact

    Questions: support@stratus.africa